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Customer/ tech support and administration person

Location:North Sydney, New South Wales, Australia
Job Type:Contract
Posted:24th Jan 2008
Closing Date:21st Feb 2008
Posted By:Switchfire
Details:
Customer/ tech support and administration person

Mobile phone content provider

The company, based in N. Sydney, is a dynamic mobile content and fulfilment provider operating SMS and WAP mobile services in Europe, USA, and Australia.

This innovative company seeks to fill an exciting and challenging role, which requires the ability to grasp both technical concepts and the commercial elements of mobile phone content functionality.

The role includes: testing mobile services, handsets and systems; billing, trouble shooting; liaising with partners, and analysing products (Competitive analysis, administration and general support to the country director and technical management).

They will need a logical and managed approach to projects, tenacity, good attention to detail, and a proven ability to complete tasks to defined timescales. There will be some requirement for out of hours work liaising with technical staff in the UK.
Mobile/telephone industry experience would be a distinct plus but not essential for this role. Persons currently studying computer technologies, communications, engineering or electronics to degree level, will be considered.

The selected person may be expected to travel to the UK parent for training at head office in London. Excellent performance – related remuneration will be available for the successful candidate.
 
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